Clean, on 13 July 2018 - 05:45 PM, said:
This was something I did as at a recent QnA. So the option to share technology and engines etc is there. This comes down to business decisions, made by other people who are located elsewhere.
The reason for encore was/is the fact BigWorld though not the worst, definitely could be better with modern technology for wowp in particular. But we shall see if developers are able to work some super magic from optimisaiton, like they did with encore engine.
Clean, on 14 July 2018 - 08:47 AM, said:
I can only apologise for this, and I am putting more noise about this issue. I am curious, is this when you use chat or any chat related function? Is is just entering queue with/without doing anything else? Changing any options or graphics settings? Or is it for any part of the game? If you can, drop on Discord and send me as much detail as you possibly can. Alternatively send what you can entirety via PM on the forums.
I know support can seem frustrating (been there!) I know stuff is passed onto devs, and they're working on it. I'm not sure what the issue is in particular. But what I will do if you can provide a full reproduction scenario and what causes it in particular if you know. And I'll see what I can find for you.
I have mentioned this to others as well about the bugs and hardware issues, software issues being caused. This is why support tickets are invaluable because otherwise there can be appearance of all is well, when it's not. So thank-you for letting me know it's not fixed and like I said give me as much detail as you can and standard system info.
The reason i mention forum rules frequently, is that as I'm sure you've noticed I am no longer the only moderator/staff that monitors these forums. There is the potential for someone to look at content and posts in the future and see they have broken the rules and you to be punished. Though I can work on trying to get bans/warnings lifted this is a much longer process than not break forum rules to begin with. But if you can PM me those, that will be all good.
As for the forum tool for bugs. This is something coming soon! I have been working on a complete forum restructure and re-organisation. I have been waiting for more features to arrive but I intend to next week to have a complete over-haul of the forums to make them easier to navigate and allow for us to make a move forward.
bug, on 14 July 2018 - 09:04 AM, said:
Clean, on 14 July 2018 - 10:17 AM, said:
Interestingly the black screen bug and your plane stuck, from what I last checked was a possible consequence of low population games having 1 person or another drop out at the wrong time in the MM process and in queue. It's still being worked on, but the connection issue might be a hint as to why sometimes joining queue it completely borks.
The sound issue when the game crashes is usually a resource issue rather than game issue. There is the possibility that it's a media codec/driver somewhere such as a sound driver if you hear a crackle. But hopefully we can work on this.