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The game won't go further then the loading screen

error crash problem loading screen loading load

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7 replies to this topic

Poll: The game won't go further then the loading screen (13 members have cast votes)

You have to complete 10 battles in order to participate this poll.

I have the same problem

  1. Yes (6 votes [46.15%])

    Percentage of vote: 46.15%

  2. No (7 votes [53.85%])

    Percentage of vote: 53.85%

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jeroen01 #1 Posted 12 February 2018 - 05:18 PM

    Airman Basic

  • Member
  • 186 battles
  • 3
  • Member since:
    05-31-2013
I'm unable to log into the game. After I log in the loading screen keeps showing. 
​This is odd since the game used to work normaly before.

​I've tried contacting WG service. But that led to an death end.
Does anyone know how to fix this problem?
​I would like to play game game again. But at this moment I'm unable to do so.

​I hope somebody knows an awnser to my problem.Naamloos.png

jss78 #2 Posted 12 February 2018 - 06:30 PM

    Master Sergeant

  • Advanced Member
  • 1251 battles
  • 58
  • Member since:
    05-08-2016
I had the same a couple minutes ago. However restarting client worked.

dreambill #3 Posted 12 February 2018 - 06:42 PM

    Senior Master Sergeant

  • Conquest Member
  • 956 battles
  • 352
  • [GR-12] GR-12
  • Member since:
    07-25-2013

Go to users\#name#\AppData\Roaming\wargaming.net\World of Warplanes and delete(rename) the preferences.xml file

It will regenerate itself on next start and probably fix your problem.



jeroen01 #4 Posted 12 February 2018 - 07:15 PM

    Airman Basic

  • Member
  • 186 battles
  • 3
  • Member since:
    05-31-2013

View Postdreambill, on 12 February 2018 - 06:42 PM, said:

Go to users\#name#\AppData\Roaming\wargaming.net\World of Warplanes and delete(rename) the preferences.xml file

It will regenerate itself on next start and probably fix your problem.

 

​Thanks. I'll see if it works.

jeroen01 #5 Posted 12 February 2018 - 07:37 PM

    Airman Basic

  • Member
  • 186 battles
  • 3
  • Member since:
    05-31-2013

View Postdreambill, on 12 February 2018 - 06:42 PM, said:

Go to users\#name#\AppData\Roaming\wargaming.net\World of Warplanes and delete(rename) the preferences.xml file

It will regenerate itself on next start and probably fix your problem.

 

Yes it worked. thanks a lot!

ToyDunaFox #6 Posted 12 February 2018 - 08:11 PM

    Airman Basic

  • Member
  • 29 battles
  • 2
  • [-TNG-] -TNG-
  • Member since:
    11-16-2011
i have deleted that file now ALOT of times but it still wont work =_=

SamuraiShakaViking #7 Posted 18 February 2018 - 08:33 PM

    Senior Airman

  • Member
  • 482 battles
  • 17
  • [GS-WS] GS-WS
  • Member since:
    04-11-2016
same issue. unplayable. client is faulty. serious error / bug .
"We don't stop playing because we grow old, we grow old because we stop playing". ~ G.B.Shaw

CorridorXYZ #8 Posted 19 February 2018 - 08:35 PM

    Senior Airman

  • Member
  • 62 battles
  • 20
  • Member since:
    12-15-2015
I don't play very often but the game logs in and plays fine for me, but the problem for me today was, i logged in to see what missions are on to see if it was worth playing the planes i usually use, clicked the mission button and it stuck at updating mission list, (i could come out of and click back into list but it wouldn't update), so i couldn't be bothered and logged out





Also tagged with error, crash, problem, loading screen, loading, load

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