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Cannot buy premium time


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Xanid #1 Posted 28 May 2018 - 08:59 AM

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Hi everyone

                  Recently started playing W.O.W,and have tried many times to purchase 30 days premium via PayPay, who are blocking the payment,i have put a support ticket into Wargaming .net, and they say it is Paypal's fault, so i got onto PayPal who state it is there internal security systems that are blocking it ( but do not say why?) they suggest i  should try clearing my browsing history and clear my cache  (does not work) also try using a a different payment method,but  if they are are blocking this,it does not give me confidence to give bank or credit card details. i have googled this issue,and it there are many posts going back a couple of years about PayPal blocking payments to Wargaming,any one else have any experience of this or suggestions of how to resolve this,any advice would be much appreciated,



BravelyRanAway #2 Posted 28 May 2018 - 09:23 AM

    Second Lieutenant

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I had similar issues in WoT a few years back buying premium time. It can be browser related.....try using a different browser, if using Google Chrome try Firefox instead or vice versa. The reason for PayPal blocking some payments to WG years ago was to do with scammers using stolen credit cards to resell Gold on fake sites to players and then 'back-charging' using the PayPal 6 month money back system and running off with the refunded money......nothing to do with WG not being trustworthy with regard to credit cards etc.(that issue has been fixed BTW)

Edited by BravelyRanAway, 28 May 2018 - 09:23 AM.

"We don't stop playing because we grow old, we grow old because we stop playing".G.B.Shaw


Xanid #3 Posted 28 May 2018 - 09:52 AM

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Hi BravelyRanAway

                                    Thanks for your response, i forgot to add changing my browser was also suggested by PayPal support ,so i tried with Microsofts new browser (edge i think its called ) but no luck ,i will try Firefox like you suggested , i am using Chrome atm. 

  



jakub_czyli_ja #4 Posted 28 May 2018 - 08:07 PM

    First Lieutenant

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Try using browser porn more. It ma be called privacy mode or something. For FireFox it's Control Shift P, for other browsers you need to find in menu.




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