19 replies to this topic

[eekeeboo]

Greetings Pilots, 

 

In patch 2.0.7, we have the Fire Shores event that allows players to receive operational orders to earn various premium aircraft. 

 

Unfortunately some players are experiencing issues with the missions in these orders. Usually those requiring you earn a specific medal. 

 

In cases like these we need you to create a ticket, attach 2 screenshots. 1: with post battle statistics and 2: with operational order missing or with no progression. 

 

This is needed to enable us to provide you with the tokens to extend the mission and the certificates to skip the problematic mission. If you extend the mission yourself (which i advise to not run out of time) you will then be awarded the token amount as compensation, so that you do not lose out on any currency. 

 

Apologies for the inconvenience and good luck in your gaming and earning those shiny planes! 

 

 

[Eviscerador]

Wait you can't skip missions with tokens now? you need yet ANOTHER currency?

 

I guess a lot of veterans with stockpiles of tokes (like me) got too many free planes in the previous event 

[GonerNL]

Is this the reason that certificates are not yet available in the store ?? It's past 12:00 here in CET ...

 

If completing Missions in the Operation Orders requires too much time and effort, you always have a secret method at hand - certificates for the performance of combat missions. They will be available in the Premium Shop, starting October 4, 8:00 CEST (UTC+2).

 

Not that I need them right now, but wanted to know how much they cost ...

Edited by GonerNL, 04 October 2018 - 10:21 AM.

[bangash]

those tokens stockpiles 

[KlausHetti]

GonerNL, on 04 October 2018 - 12:15 PM, said:

Is this the reason that certificates are not yet available in the store ?? It's past 12:00 here in CET ...

 

...

Certificates are avaiable ... Check the Premium Shop...

[GonerNL]

Yes, I see ... but I posted this early afternoon. Availability was announced for 8:00, so I wondered.

[kaloianxxl]

Support blames this mod the game was perfect no bugs.

http://forum.worldofwarplanes.eu/index.php?/topic/49465-2070-whos-the-ai-bots/

For this reason, they do not intend to return the tokens which I extended mission.

I won airplane without giving money for it.

[eekeeboo]

Eviscerador, on 04 October 2018 - 09:59 AM, said:

 

 

Because of the issue with regards to selling tokens on EU, the sale of certificates means there will hopefully be no problem of people unable to skip, if they choose to do. 

 

GonerNL, on 04 October 2018 - 10:15 AM, said:

 

 

They should be up?

 

kaloianxxl, on 05 October 2018 - 06:38 AM, said:

 

 

The bug that is the fault of the game that prevents progress due to a mission will be addressed. Bugs due to unsupported mods are somewhat different. 

[klbergmen]

eekeeboo, on 05 October 2018 - 07:50 AM, said:

The bug that is the fault of the game that prevents progress due to a mission will be addressed. Bugs due to unsupported mods are somewhat different. 

Do they have a reason to blame this mod or do they just block everything if a mod is installed ?

If they don't have a particular reason to blame this mod this means we should not use any mods and that would be important to know.

[eekeeboo]

klbergmen, on 05 October 2018 - 08:07 AM, said:

 

 

The mod will affect mission text and the way it reads the files. Currently there is absolutely no supported or promoted mods of the game because of the way they can influence the game in unknown ways. 

 

In the FAQ section I have shared that modding your game client is not advised and not supported because of the problems it can cause with your client. A lot of issues with the game are caused through a faulty/conflicting cache file and/or mods. 

[Eviscerador]

eekeeboo, on 05 October 2018 - 08:50 AM, said:

 

Because of the issue with regards to selling tokens on EU, the sale of certificates means there will hopefully be no problem of people unable to skip, if they choose to do. 

 

This is ok, but then you should allow people to skip with tokens as well. I understand that WG don't want to give away premium stuff so easily but at least you could just acknowledge it and tell us straightforward.

[kaloianxxl]

With heavy fighter won a medal and passed the required mission.

With other types of aircraft won several medals and not read about passed.

It is clear where the problem is coming.

And no mods I had the same bugs so it's easier to blame something else as possible.

Edited by kaloianxxl, 05 October 2018 - 10:45 AM.

[eekeeboo]

Eviscerador, on 05 October 2018 - 09:45 AM, said:

This is ok, but then you should allow people to skip with tokens as well. I understand that WG don't want to give away premium stuff so easily but at least you could just acknowledge it and tell us straightforward.

 

Tokens are sold at certain times, certificates can be put on sale the entire time. This is the best way to enable people who want to, to be able to pay to skip it. 

[Eviscerador]

eekeeboo, on 05 October 2018 - 12:37 PM, said:

 

Tokens are sold at certain times, certificates can be put on sale the entire time. This is the best way to enable people who want to, to be able to pay to skip it. 

 

Yeah sure, but you also forget the "colateral damage" which is preventing free to play players who have hard earned their tokens a way to get the same for free.

 

Hence it is a pay to get stuff instead of a pay or play.

 

Oh yeah, you can play ridiculous series of 7 missions to get it for free sure... but you get my point.

 

Don't try to fool me man. It is ok to do those kind of practices, they do it in WoT, but at least acknowledge it.

 

Anyway, I got the TL for free I guess it will be enough.

Edited by Eviscerador, 05 October 2018 - 11:46 AM.

[eekeeboo]

Eviscerador, on 05 October 2018 - 11:45 AM, said:

 

 

The free players are able to extend the mission to further use their free time to earn the planes for free. People who want to skip the missions may want to do so, outside of the token sale time period. This is the best way to accommodate more players than those who want to play and win things for free.

[Lelumpolelum73]

I won 5 boxes.
they should be doubled to 10.
it is not

[Gremorian]

I sent a bug report to support with those screenshots.

I got automated response, asking to delete cache and to send support recent log files too.

I'm afraid that this will be a long route if i will keep getting these automated responses.

[eekeeboo]

Just to up-to-date I have been informed and double checked. These bugs should now be fixed as of Thursdays reset. Please advise if this is not the case! 

[blackmoomba]

We will keep our eyes open... remember kids, take screen shots before the phase ends... lots of them

[eekeeboo]

blackmoomba, on 10 October 2018 - 06:56 PM, said:

We will keep our eyes open... remember kids, take screen shots before the phase ends... lots of them

 

if you have any bug, always take screenshot!