One of the guys wrote on the Forum today something that made me wonder. He said "most of the people here are quite satisfied with the game, only complain about bugs". And if you browse the Forum, it is so. Besides an occasional troll or two, all the other complaints are the bugs.
So please stop implementing new content for a while and focus on fixing things. It would be enormously beneficial. Just say so "now for several months we will be polishing the things that annoy you, and only after that you'll get new stuff". Loud and clear. Make micro patches weekly, on two weeks, whatever, say what you fixed there and what will be the next targets.
I simply can't see a soul here who would object.
I understand the need to present this and that new for the next quarter yadda yadda - I do my share of board meetings - but polishing this game would be enormously positive for the health of the game and the community (and it will reflect in support), the very best thing you could do for your player base now.
Thank you.