Lol, I recognize the style, I recognize the person. I have a screenshot of his insults myself. Had him reported today in the morning, ticket already resolved, I expect the suspect is in custody by now (i.e. at least a warning or a chatban in effect).
A buddy of mine had a similar issue playing on the US server. There were also threats involved, both of hacking all accounts and of direct physical assault. Buddy filed a ticket, WG passed the case to the police (US law being more strict with internet threats, I guess), and there were legal consequences to the guy. Verbal insults are just that, nothing big to worry about neither for us players nor for WG. When it comes to more serious stuff though, rest assured, WG isn't lenient.
Edited by apartclassic, 21 May 2019 - 12:17 PM.