9 replies to this topic

[krumbg]

Say where the problem is?
On your server or my provider!
Tanks and ships are running smoothly

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[Aimless]

Hard to say, but the screenshot looks like a moment when your client lost its connection to the server. Or are you encountering that permanently?

[krumbg]

I am constantly confronted with this problem

[krumbg]

can not be played! I will give up this game

[Aimless]

Something seems to be blocking the data traffic, mainly the one from the server back to your client. For a test, you should try disableing your firewall and internet security software and see if there's any changes.

[blindfoId]

krumbg, on 23 July 2019 - 08:54 PM, said:

Say where the problem is?
On your server or my provider!
Tanks and ships are running smoothly

 

I would encourage you to contact the Customer Support, probably the team can help you out as this issue seems to be not of a mass character, hence, it should be treated individually.

[krumbg]

The game starts normally and sometime after 5 minutes the high ping starts. Everything worked fine until one of the last updates

[zen_monk_]

Actually yesterday I had a technical problem with the communication between server and me, wrote a ticket in the morning and an hour later came the answer with a solution . Try the ticket.

Edited by zen_monk_, 30 July 2019 - 08:06 AM.

[GonerNL]

Solution was ?

[zen_monk_]

It was something with Clan Page, illustrations, my planes and stuff. Irelevent to write the problem and the solution, point is they did looked into it and wrote me detailed instruction.