blindfoId, on 28 November 2019 - 04:10 PM, said:
And what is wrong with my linked answers?

The question was about the plane. And you can choose it, without compensation.
Well, for starters, you didn't answer me in the negative. => "you get to keep the crates"
Second, the guy mentionned "and receive other pri[z]es" => "you get to keep the crates"
As for the paint schemes, I suggest you look up the definition of the world "full". I mean, I didn't buy paints at 50% for the Kostilov because of that event.
blindfoId, on 28 November 2019 - 04:10 PM, said:
As for paint schemes, they always are non-compensable. It's technically impossible.
Well, not the first time we hear that, if that's indeed the case _ and pardon me if I take your claim that adding a bloody line in a database if "technically impossible" with a grain of salt. I mean, WoT (which has an incomparably more complex external customization system) and WoWs do it just fine, and iirc, the Holidy Ops did manage to give us planes and paints separately somehow_, then by now the obvious response from you guys (and probably legal obligation* when it concerns items in the shop… ) would have been to fix that, wouldn't you think? 
Look… I know it's presonnaly your fault, and that you're alone, in that black sheep of a WG game, in communicating with us _ but then again, there are not many of us, is it? _ and I do appreciate that, with probably less means, in a probably ricketier technical environment, you still manage to cobble up nice events, but I think you communications' with players/customers could benefit from some more clarity.
*This isn't directly related to the event, or at least, it's a more general WoWp thing: the word "bonus" appears 0 times in the TOS linked in the shop pages. Compensation in other sections of the shop, e.g. WoT, does not depend on the item listed as being a bonus or not (Exemple: WoT's Black Friday bundle _ €199
: tanks ("bonus") aren't compensated, but, unlike wat you're currently doing for WoWp, you still get the relevant garage slot (and possibly crew? I know I've bought special offers for tanks I already have, in order to have gold, but mostly to get a leveled crew)). And, more importantly, that info is written on the relevant page in the shop, which is not the case for WoWp (Check the Horten or the eagle.) And before you try to retort with the fact it's written on the relevant news on the WoWp portal, let me cut that bs short: people don't necessarily get to the buying page from the link posted in the news, the buying page is on a totally different host, heck, it's on a different domain : If I buy a thing in a shop because on the box it's written "item A and item B", and if I only find item A when I open the box, I wouldn't exactly take the shop telling me "oh but you see, it was a special batch of boxes that was lacking item B despite what the boxe says. We have clearly stated so. On a warning sticker. Which we pasted on the door of the shop's toilets" in stride, now, would I? That's more than bordering on false advertising.
Gah. Anyway.
Now I have to chose between a chinese plane I'll probably never use and losing five crates. Dammit. I hate making choices, and I thought I had that ironed out, so it's all the more unnerving. Gah.
If I downgrade, I do get the Kostilov's hangar slot, right?
Edited by Sidus_Preclarum, 28 November 2019 - 05:37 PM.