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ERROR: repair the plane


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Frantiszek_ #1 Posted 23 November 2020 - 05:37 PM

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Somewhere here on the forum I saw a description of the same problem as I had, but I can't find it (moder, if you need to connect the topics).

I decided today to install the mod from this site: https://crzyhlfazn.w...sitory/download

I entered the fight in the training room to see what it looks like, and after the battle I can see this:

 

 

 

 

Clearing the memory, uninstalling the mod, repairing game files did not help.

Could it be a bug with the modem.

The worst part is that I reinstalled the game and the error is still .......

 

What to do?



zen_monk_ #2 Posted 23 November 2020 - 05:49 PM

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So there's more of us.

 

http://forum.worldof...epair-aircraft/

 

You can't do anything, it is a freakin serious bug. We all depend on WG to solve the problem.

 


Edited by zen_monk_, 23 November 2020 - 05:53 PM.

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CheefCoach #3 Posted 23 November 2020 - 05:53 PM

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This one:

 

http://forum.worldof...332#entry612332

 

I can't see the picture or whatever of the bug that you have posted. 


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zen_monk_ #4 Posted 23 November 2020 - 05:56 PM

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View PostCheefCoach, on 23 November 2020 - 06:53 PM, said:

 

 

I can't see the picture or whatever of the bug that you have posted. 

 

The plane can't repair after the battle. Look at the hangar carousel pic, "Repairs required 0 silver". You click on it, it says "unable to repair".

 

You can't sell the plane. "Repair first". I've wrote many times to Support asking them - since they cant repair - to remove the plane, they can't do that either.


Edited by zen_monk_, 23 November 2020 - 05:59 PM.

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Frantiszek_ #5 Posted 23 November 2020 - 05:57 PM

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Thanks gentlemen for the info.

The worst thing is that I like to play this plane during the event: [


CheefCoach #6 Posted 23 November 2020 - 06:01 PM

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View Postzen_monk_, on 23 November 2020 - 06:56 PM, said:

 

The plane can't repair after the battle. Look at the hangar carousel pic, "Repairs required 0 silver".

I know what you have described, but I am not 100% sure that Franti have the same bug. 

 

Obviously somewhere in database, they have that airplane isn't repaired. How that switched, I have no idea. Something had to trigger it. 

 

Problem, what I am suspecting of coerce, is that this is legacy code made by some ex developer years ago. Now it would be hard for the new developer to find the bug. 


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CheefCoach #7 Posted 23 November 2020 - 06:07 PM

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I grab the invitation for the world of warplanes discord. https://discord.gg/cBSDncBP It will expire in 24 hours. I posted this forum to the bug reporting page, but that is the limit of what I could do. 

 

You have to go and chase the customer support. And it isn't easy battle. I spend a lot of time and energy to make them to acknowledge that there is server bug that cause server not to reset the medals, so I couldn't get tokens for first medals of the day. The bug is stile present, but customer service is reimbursing tokens with out of asking questions.. 


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zen_monk_ #8 Posted 23 November 2020 - 06:19 PM

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I'm in conversation with them for a whole year now on this issue, the whole 2020. It happened in January or February. My numerous complaints, long threads each time.

 

They are quick in response, very civil 'n all, but basically they are saying "we are not able to fix it". Offered me compensations, any Tier 8 premium I want. I answered I already have them all, and besides I want this damn plane repaired, my Alpha Tester reward. "Sorry, we are aware of your problem, we will work on it but right now we can't do a thing".

 

Looks like it's more serious than we can imagine - I've even asked many times to simply delete that plane from my hangar, no compensation needed, nothing, just remove my mangled 210 so I can purchase it the next time it's in the shop. "No, we can't do that either."

 

It went into a limbo of a kind.

 

Too bad. Leaves an extremely bad taste in the mouth.

 

 

View PostCheefCoach, on 23 November 2020 - 07:01 PM, said:

 

Problem, what I am suspecting of coerce, is that this is legacy code made by some ex developer years ago. Now it would be hard for the new developer to find the bug. 

 

Yep, something of that sort.

 

The trigger in my case was a power failure in the middle of a training game. When the power came back 15 minutes later I turned on my PC, started the game and found it unable to repair.

 

 

 


Edited by zen_monk_, 23 November 2020 - 06:32 PM.

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blindfoId #9 Posted 23 November 2020 - 07:18 PM

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Hi Frantiszek_,

 

Could you please name the Map in the training room if you remember? 

Any additional details (if you used ammo or other consumables for example, or exited the battle during respawn time) will be very helpful. 

 

Currently the team is working on the possible fix but we need some extra data. 



zen_monk_ #10 Posted 23 November 2020 - 07:36 PM

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It was me in the training room, with Me 210. Can't remember which map (it's been a year now), but it was simple 1:1 against a bot, just flying to take pictures of the plane.

 

Plane was specced max all to 478, aim Collimator, engine was Ultimate Light Weight + Ultimate Uprated Engine, guns were Long Gun Barrels, ammo was Universal Ammunition. Usual consumables for silver. All four seasonal paints.

 

At that time i already had hundreds of millions in silver, playing on premium account.

 

EDIT

sorry, just seen Franti was in a training room too :-(


Edited by zen_monk_, 23 November 2020 - 07:41 PM.

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Frantiszek_ #11 Posted 23 November 2020 - 09:27 PM

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View PostblindfoId, on 23 November 2020 - 08:18 PM, said:

Hi Frantiszek_,

 

Could you please name the Map in the training room if you remember? 

Any additional details (if you used ammo or other consumables for example, or exited the battle during respawn time) will be very helpful. 

 

Currently the team is working on the possible fix but we need some extra data. 

 

It was the first map in the training room. One fight btw normally. I changed in fashion. I played the second - it was a map:

ALBION The ultimate argument. / Albion Argument Ostateczny - po polsku.

 

I added a couple of bots - I don't remember, but it was about five bots, adding one - yes I clicked <====> the first fight was.

In the second, if I remember correctly, I pressed the key - COMPLETE BOTS.

 

 

And that was the third fight, as I wanted to do when I saw the command - repair the plane.

 

+++
 
Sorry, I may not remember exactly what it was like, but it was a training room.

 

Equipment and ammunition: as always, the same can be seen in the pictures:
 

 

 

Equipment and ammunition: as always, the same can be seen in the pictures:
 

 

 

 

 

 

 

The crew has been the same for several months - 5-6 months (I don't remember exactly)

 

 

 

 

It upset me a lot because I love this plane during the event games ...

 

In the HANGAR this plane has holes in the fuselage all the time - I feel sad looking at it ;-)
 

 

======

 

During the Crimson Dawn event, I used the Gold Damage Box a few times - I had 5 in stock. I didn't use gold ammunition.

 

During the event, I used three boosters at the same time:

 

3 hours 7 minutes when i use this - TWITCH:

 

https://www.twitch.tv/videos/811816756


Edited by Frantiszek_, 23 November 2020 - 09:50 PM.


blindfoId #12 Posted 24 November 2020 - 11:12 AM

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Thank you for the details guys. I'll contact you if we need additional information :honoring:

RoyalFlyingCorps #13 Posted 24 November 2020 - 12:06 PM

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In the meantime, chaps, it may be an idea to stay out of the training rooms in case you're the extremely unlucky third person to lose a plane there.

Frantiszek_ #14 Posted 24 November 2020 - 12:23 PM

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Soon I will take a plane and enter the training room - we will see ;-) But now I will record it:]

 

 

I'll play a few fights on Twitch in five minutes:    https://www.twitch.tv/frantiszek_

 

====

 

Three fights and there was no mistake.   https://www.twitch.tv/videos/814077670


Edited by Frantiszek_, 24 November 2020 - 01:06 PM.


RoyalFlyingCorps #15 Posted 24 November 2020 - 02:22 PM

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It may be a combination of being in the training room and a disconnection from the server at a specific moment.  So, you would have to be unlucky, but plainly you can be unlucky.

McTorpe #16 Posted 24 November 2020 - 08:45 PM

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Holasss.

 

I think it happened to me once and it was fixed by clearing the cache.

 

Key Windows type : %Temp%\wargaming.net\wowp\cache

 

Delete all files.

 

Saluditos.


Edited by McTorpe, 24 November 2020 - 08:46 PM.


RoyalFlyingCorps #17 Posted 25 November 2020 - 07:56 AM

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I think Zen and Franti are extremely likely to have tried that,

Frantiszek_ #18 Posted 25 November 2020 - 08:52 AM

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I tried this command as well as the second one which restores the game to its initial settings - it did not work. I reinstalled the game - it didn't change anything either.

zen_monk_ #19 Posted 25 November 2020 - 09:26 AM

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Nah, the problem is much MUCH deeper.

 

Again WG, if restoration is not possible can you please delete the plane from my account so I can purchase it when it comes on sale again?

(I'm sure Franti would agree with this solution, a couple of millions means nothing)


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Frantiszek_ #20 Posted 25 November 2020 - 10:03 AM

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View Postzen_monk_, on 25 November 2020 - 10:26 AM, said:

Nah, the problem is much MUCH deeper.

 

Again WG, if restoration is not possible can you please delete the plane from my account so I can purchase it when it comes on sale again?

(I'm sure Franti would agree with this solution, a couple of millions means nothing)

Just as you say. Just to remove it.






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